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The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson

Call.No :	HF5415.5 .T5
Record.No :	90389  [Book]
Personal name :	Thompson, Harvey
Title :	The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson
Sub Title :	how IBM and other world-class companies achieve extraordinary results by putting customers first
Publishing :	New York, [ United States ] : McGraw-Hill, Inc. , 2000
Description :	xv, 245p. : ill. ; 24 cm
ISBN :	0071352104
Biblio Notes :	Includes index.
Subjects :	Success in business
	Customer relations.
	Customer services
	International Business Machines Corporation - Customer services

V,P,I,C Title Location     × , × , × , 1   Main Library , 1st Floor More ...

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