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People skills / Neil Thompson

Call.No :	HM1106 .T5
Record.No :	92471  [Book]
Personal name :	Thompson, Neil
Title :	People skills / Neil Thompson
Publishing :	New York, [ United States ] : Palgrave Macmillan , 2002
Edition :	2
Description :	xix, 267p. : 23 cm
ISBN :	0333987462
Notes :	Self-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.
Biblio Notes :	Includes bibliographical references and index.
Subjects :	Interpersonal relations
	Problem solving
	Interpersonal communication
	Self-management (Psychology)

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